The night after I signed up for a Policy in Danvil Plans, I had a hard time sleeping because I suddenly gave 6,650 bucks without much thought or second opinion from another person. That night, I researched about some available information on the net about danvil plans. I googled ‘danvil plans scam‘ to make sure if the former Family First company was legit or not. I saw a number of experiences and blog entries from different people who have also signed up for their own policies and felt that they were hypnotized and were scammed.
Just to be fair, I didn’t think the company was a scam; I just realized that the I was not comfortable with their plan that’s why I wanted to get my money back. But I felt hopeless because I was told that it’s non-refundable.
However, upon searching more information online, I was able to find a video feature from ABS-CBN’s “Probe” with Gina Cruz (Danvil’s VP for Corporate Communications) stating that “for whatever reason, so long as the plan holder goes back within 24 hours, we can give him/her a refund”.
I submitted my letter of cancellation and request for refund within 24 hours in SM North Edsa and it was received by another rep who was substituting her managers as she claimed that her managers were not around.
She was helpful in assisting me and informed me that she was going to forward it to the SM Megamall branch. I asked her a favor to follow it up since I don’t have any other means to contact the Megamall branch because that was my last day to be in Manila. She told me she called the Megamall branch but there was no assurance since it’s still subject for approval by the “higher management”.
I was able to find a link fortunately for people who have the same experience. I was also able to read through plan holder’s who have successfully gotten their money back after 24 hours of submitting their request for refund. I was able to stumble upon a woman who was able to get her money back after how many letters to the SEC (Security of Exchange and Commission) and such. It gave me a spark of hope to anticipate that I could get my money back.
So I just had to wait for time for a response.