Posts Tagged ‘premier account’

Paypal issues

So many issues have been going on with my Paypal account. Grrrr… And I’m also pretty busy with my full time job that I can’t seem to update this site. But somehow, I’m glad that these issues are popping up, they help me have a topic to write about in this blog. I just don’t like it that everything is coming to my direction in bulk.

I suddenly pressed the Upgrade Button and now I changed my paypal account to a Premier one. Supposedly, it should have been alright. But when I checked my account twice, it showed that for every transaction I receive for being paid, they will take a certain amount from me.

I have to read through the guidelines and rules again the difference between a premier and a personal account. Since I don’t use this account for business

I wish they have a toll free number to call so I can just contact them through skype or something. But it seems that I just have to email them regarding my concern to downgrade my premier to a personal account.

Upon checking out some forums online, here’s a tip one can make in order to request the paypal people to downgrade your account.

1. Log in to your account.
2. Click the Help link.

3. Click the Contact Us link.

4. Under Help by Email click the Contact Customer Service link.
5. Select My
Account Profile topic.
6. Select Downgrade
Account in the subtopic box.
7. Enter your request for an account-type change.
8. Click Continue.

We’ll see what happens.




Paypal responded to my dispute!

Paypal responded to my dispute!

I logged on to my personal email account and was glad to see a reply from Paypal. Last week, I sent a dispute request for an unauthorized claim that I sent money to a certain person when I didn’t.

I received a reply from PayPal. Here’s the response that I got from them.

Dear Edcel ****,

PayPal is processing your unauthorized activity claim regarding the following transaction(s):

———————————–
Details of Disputed Transaction
———————————–

Seller’s Name: ****************
Seller’s Email: ************
Seller’s Transaction ID: ********

Transaction Date: Sep 29, 2008
Transaction Amount: -$76.00 USD
Your Transaction ID: ***********
Case Number: ************

Buyer’s Transaction ID: ***************

While we investigate this claim, funds equal to the disputed amount have been returned to your PayPal account. Once our investigation is complete, any portion of this transaction that now forms part of your balance and that was originally funded by your debit card, credit card or bank account may be automatically transferred from your PayPal account to that card or bank account. Please note that it might take up to 30 days for the refund to be credited to your card depending on the relevant card issuer.

For additional information or to track the status of your claim, log in to your PayPal account at https://www.paypal.com/ and go to the Resolution Center.

Sincerely,
PayPal

Upon checking twice, I found out that I got my 76 bucks back! I’m relieved that after about a week’s time, I got the 76 dollars that was sent to a certain email.
However, as they say, this is somewhat temporary only as they’re still investigating the claim regarding the money that was sent. Hopefully everything will be okay.

But I know that I have a lot of issues surrounding this account. Will be updating you on what happened.




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